Stakeholder Engagement

UAC Global Public Company Limited and its affiliated companies or UAC Group commit to create the stability and sustainability in the alternative energy and chemical industries for continuously returning the profit to the society and the communities together with the social and environmental care and responsibility. They also emphasize on the stakeholders in all sectors consistency with the vision of the Company’s business operations through an adherence to the principle of good governance, as well as good citizenship, and an availability of the code of conduct as the work guideline of the employees, and the UAC Group’s sustainability development policy.

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Stakeholder Group Need and Expectation Response in 2021 Engagement Approaches
  1. 1. Sustainable business growth.
  2. 2. Good corporate governance.
  3. 3. Efficient risk management.
  1. 1. Efficient management, trust building and appropriate return payment.
  2. 2. Transparent and verifiable business operations, and adherence to the Principle of Good Governance.
  3. 3. Transparent, complete and continuous disclosure of information.
  4. 4. Disclosure of the complete financial information.
  5. 5. Compliance with the covenants under rules and laws.
  1. 1. Disclosure of information via Annual Report.
  2. 2. Disclosure of information via Sustainability Report (website).
  3. 3. Notification of news via Stock Exchange of Thailand.
  4. 4. Shareholders’ Meeting.
  5. 5. Opportunity Day Activity.
Stakeholder Group Need and Expectation Response in 2021 Engagement Approaches
  1. 1. Career security and progress.
  2. 2. Continuous potential development.
  3. 3. Participation with the organization on expression of opinions.
  1. 1. Appropriately consider the promotion and transfer.
  2. 2. Organize the equal and fair performance assessment system.
  3. 3. Organize the training programs that are corresponding to the necessity and catch up with the change.
  4. 4. Listen to the opinions and suggestions for improvement.
  1. 1. Employee Engagement Survey.
  2. 2. Email/Yammer online media.
  3. 3. Suggestions or complaints.
  4. 4. Yearly Team Building Activities.
Stakeholder Group Need and Expectation Response in 2021 Engagement Approaches
  1. 1. Good and quality products and services.
  2. 2. Delivery of goods and services according to the delivery standard.
  3. 3. Product and service responsibility.
  4. 4. Security of the customer’s confidential information.
  1. 1. Good services with quality and responsibility.
  2. 2. Good product delivery with quality and punctuality.
  3. 3. Develop the information safety management system in accordance with the international standards.
  4. 4. Provide the correct and reliable information and experiences of product usage.
  1. 1. Seeing or meeting with the customer.
  2. 2. Customer satisfaction survey (once a year).
  3. 3. Complaints and suggestions for improvement.
Stakeholder Group Need and Expectation Response in 2021 Engagement Approaches
  1. 1. Transparent and fair business operations.
  2. 2. Creation of sustainable mutual growth.
  1. 1. Business operation with transparency, integrity, and justice.
  1. 1. Holding the joint meetings.
  2. 2. Information, knowledge, and technology sharing.
Stakeholder Group Need and Expectation Response in 2021 Engagement Approaches
  1. 1. Mutual potential development and growth.
  2. 2. Transparent and fair business operation.
  3. 3. Equitity and equality of business operation.
  4. 4. Management and duly payment.
  1. 1. Fair competition.
  2. 2. Transparent and fair business contracts.
  3. 3. Term of proper, complete, and duly payment.
  4. 4. Confidentiality of suppliers’ confidential information.
  1. 1. Annual Report/Sustainable Development Report.
  2. 2. Media /Email.
  3. 3. Suggestions or complaints.
  4. 4. Jointly organizing the trainings/holding the meetings.
Stakeholder Group Need and Expectation Response in 2021 Engagement Approaches
  1. 1. Good corporate governance.
  2. 2. Transparent management.
  3. 3. Proper financial information management.
  4. 4. Full and duly payment.
  1. 1. Transparent and verifiable business operation.
  2. 2. Efficient management, creation of trust and return.
  3. 3. Transparent and verifiable disclosure of information.
  4. 4. Provision of correct and complete financial information.
  5. 5. Complete and duly repayment of debts, and care of the collateral quality.
  1. 1. Suggestions or complaints.
  2. 2. Annual Report/Sustainability Report.
  3. 3. Online media/Email.
Stakeholder Group Need and Expectation Response in 2021 Engagement Approaches
  1. 1. Law compliance and promotion of good corporate governance.
  2. 2. Equal and fair competition.
  3. 3. Efficient management of complaints.
  1. 1. Business operation that is transparent, fair, verifiable, and not in conflict with laws.
  2. 2. Transparent, complete, and verifiable disclosure of information.
  3. 3. Compliance with laws and rules and regulations to bring about trust.
  1. 1. Regularly listening to and exchange the opinions.
  2. 2. Organizing the activities in collaboration with the government sector agencies and local agencies.
  3. 3. Online media/Email.
Stakeholder Group Engagement Approaches ความคาดหวัง/ความต้องการ Response in 2021ปี 2563
  1. 1. Emphasis on complaints or replications.
  2. 2. Emphasis on safety and environment impact on the community.
  3. 3. Efficient care and management of complaints.
  4. 4. Mutual support and promotion, as well as development of activities that are useful for the community.
  1. 1. Systematically coordinate and collaborate with the community. for fulfilling the community needs.
  2. 2. Create the community acceptance.
  3. 3. Create job, career, and income to the communities.
  1. 1. Sustainability Report (Website).
  2. 2. Suggestions/Complaints.
  3. 3. Online media-Email.
  4. 4. Organizing the activities in collaboration with the community network.