Stakeholder Engagement

UAC Global Public Company Limited and its affiliated companies or UAC Group commit to create the stability and sustainability in the alternative energy and chemical industries for continuously returning the profit to the society and the communities together with the social and environmental care and responsibility. They also emphasize on the stakeholders in all sectors consistency with the vision of the Company’s business operations through an adherence to the principle of good governance, as well as good citizenship, and an availability of the code of conduct as the work guideline of the employees, and the UAC Group’s sustainability development policy.

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Stakeholders Engagement and Performance

Stakeholder Group Need and Expectation Company Response Engagement Approaches
  1. 1. Sustainable business growth
  2. 2. Good corporate governance
  3. 3. Effective risk management
  1. 1. Effective management, creation of confidence, and providing suitable returns
  2. 2. Business operation with transparency, accountability, and good corporate governance
  3. 3. Disclosure of transparent, complete, and continuous information
  4. 4. Disclosure of complete financial information
  5. 5. Compliance with covenants under rules and laws
  1. 1. Information disclosure through the annual report (One Report)
  2. 2. Information disclosure through the sustainable development report (SD Report)
  3. 3. News notifications through the Stock Exchange of Thailand (SET)
  4. 4. Shareholder Meetings
  5. 5. Arrangement of the activity for investors to meet the CEOs through the Opportunity Day
Stakeholder Group Need and Expectation Company Response Engagement Approaches
  1. 1. Job security and advancement
  2. 2. Continuous potential development
  1. 1. Suitable considerations in work promotion and transfer
  2. 2. Equal and fair appraisal of work performance
  3. 3. Arrangement of trainings courses to meet needs and keep up with changes
  1. 1. Survey in employee commitment
  2. 2. Email / Yammer online media
  3. 3. Suggestion or complaints
  4. 4. Annual team-building activity
  5. 5. CEO Town Hall Activity
Stakeholder Group Need and Expectation Company Response Engagement Approaches
  1. 1. Good quality of products and services
  2. 2. Standard delivery of products and services
  3. 3. Responsibility for products and services
  4. 4. Security of customers’ confidential information
  1. 1. Services with good quality and responsibility
  2. 2. Timely delivery of quality products
  3. 3. Development of the information security management system according to the international standards
  4. 4. Providing accurate and reliable product information and experiences in using the products
  1. 1. Meeting with customers
  2. 2. Survey of customer satisfaction (once a year)
  3. 3. Suggestions or complaints for improvement
Stakeholder Group Need and Expectation Company Response Engagement Approaches
  1. 1. Business operation with transparency and fairness
  2. 2. Creation of sustainable mutual growth
  1. 1. Business operation with transparency, integrity, and fairness
  1. 1. Arrangement of meetings
  2. 2. Exchange of information, knowledge and technology
Stakeholder Group Need and Expectation Company Response Engagement Approaches
  1. 1. Business operation with transparency and fairness
  2. 2. Management and timely payment
  3. 3. Security of trade partners’ confidential information
  1. 1. Fair competition
  2. 2. Accurate, complete, and timely payment
  3. 3. Security of trade partners’ confidential information
  1. 1. Information disclosure through the sustainable development Report (SD Report)
  2. 2. Annual assessment of trade partners / suggestions or complaints
  3. 3. Arrangement of meetings with trade partners
Stakeholder Group Need and Expectation Company Response Engagement Approaches
  1. 1. Accurate and complete financial information
  2. 2. Complete and timely debt-payment and maintenance of collateral quality
  3. 3. Business performance and growth
  4. 4. Transparency of business operation
  1. 1. Providing accurate and complete financial information
  2. 2. Complete and timely debt-payment and maintenance of collateral quality
  3. 3. Annual business performance
  4. 4. Business ethics
  1. 1. Annual report / sustainable development report
  2. 2. Online media / email
Stakeholder Group Need and Expectation Company Response Engagement Approaches
  1. 1. Compliance with laws and promotion of good corporate governance
  1. 1. Compliance with laws, rules, and regulations to create confidence
  1. 1. Arrangement of activities in collaboration with the government and local organizations
  2. 2. Online media / email
Stakeholder Group Need and Expectation Company Response Engagement Approaches
  1. 1. Emphasis in safety and environmental effects on communities
  2. 2. Effective supervision and management in dealing with complaints
  3. 3. Promotion and development of activities sustainably useful for communities
  1. 1. Collaboration with communities in responding to the communities’ needs according to the systems
  2. 2. Creation of activities for developing communities, careers, and income for the communities
  1. 1. Sustainable development report (website)
  2. 2. Suggestion / complaints
  3. 3. Arrangement activities together with the community networks